＞＞Precautions before getting in touch ＜＜
If you have any questions or requests about this app, please contact us using the appropriate form for your topic.
- Inquiries regarding Purchase and Payment
- Inquiries regarding Save Data and Data Transfer
- Inquiries about Bugs and Troubles
- Contact for Feedback and Opinions
- Contact for Questions and Advice
Before using the inquiry forms, please check the following information.
To Provide Smoother Support:
- If you have linked with your Nintendo Account, please enter the email address registered to that Nintendo Account.
- You can check your email address by following these steps:
- Go to [ Menu ] > [ Settings ] > [ About This App ] > [ Manage Nintendo Account ] on the Kingdom screen.
- If you have not linked:
- Please check [Protecting Your Game Save Data] and consider linking your account.
- You can check your email address by following these steps:
Inquiries regarding Purchase and Payment
If you cannot transfer your purchases, please check here.
For any other issues or questions about purchases and payments such as being unable to buy, a purchase not reflected, or being unable to restore a purchase, please contact us using the form below.
Inquiries regarding Save Data and Data Transfer
If you cannot transfer your save data because you cannot use your Nintendo Account, please check here.
If the issue is still not resolved after checking the information above, please contact us using the form below.
Inquiries about Bugs and Troubles
For bugs or performance issues that happen while using the app, please check here.
If the issue is still not resolved after checking the information above, please contact us using the form below.
We will check the details and investigate or take action if necessary.
Contact for Feedback and Opinions
Please share your feedback and opinions about the app using the form below.
We will use your comments to improve our services in the future.
*In general, we do not reply individually to messages sent through this feedback form.
If you need a reply, please contact us using one of the specific forms instead.
However, if we need to check something based on your message, we may contact you. Please make sure to enter a valid email address where we can reach you.
Contact for Questions and Advice
For any other questions or advice about the app, please contact us using the form below.
We will check your message and reply as soon as possible.